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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathi Clemons

Kathi Clemons

November 19, 2024

5  out of  5
rating by Kathi Clemons
"It was a pleasure working with Chad to establish home & auto policies. He was very helpful & patiently answered all of my questions. He provided excellent customer service. I would highly recommend the Alex Aycock Agency & Chad Collins!! A+"
We responded:
"We’re thankful for your feedback, Kathi! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Bryan Woodruff

November 15, 2024

5  out of  5
rating by Bryan Woodruff
"Very friendly, great service. Anytime, I have questions or concerns they explain what's going on and I really appreciate their service."
We responded:
"Thank you so much for your kind words, Bryan! We're thrilled to hear that you’ve had a positive experience with our team. Providing excellent service and addressing our customers' questions and concerns is our top priority, and it’s wonderful to know that we’re meeting your expectations. We look forward to serving you again in the future!"
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Staci Taylor

November 15, 2024

5  out of  5
rating by Staci Taylor
"Alex and his team are always quick to help and happy to do it!"
We responded:
"Thank you so much for your review, Staci! We're thrilled to hear that you had a positive experience with Alex and the team. We strive to provide quick and friendly service, and it's wonderful to know that we hit the mark. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again!"
Profile photo of William Gilmer (GillieWilmer)

William Gilmer (GillieWilmer)

November 12, 2024

5  out of  5
rating by William Gilmer (GillieWilmer)
"I highly recommend using Tyler Thomas, she is very helpful and makes changes to your policy very easy and simple!"
We responded:
"Thank you so much for sharing your experience with our agency, William! We're thrilled to hear that you had a positive experience with Tyler Thomas. Making the process easy and straightforward for our clients is our top priority. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your recommendation!"
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Michael Patterson

November 1, 2024

5  out of  5
rating by Michael Patterson
"Great to work with, friendly, and saved me about 60% a month on car insurance! Definitely worth a call to see if they can help you save too!"
We responded:
"Thank you so much for your review, Michael! We're thrilled to hear that you had a great experience with us and that we could help you save on your car insurance. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. If you ever need assistance in the future, don't hesitate to reach out. Thanks again for recommending us!"
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Ellie Walter

October 28, 2024

5  out of  5
rating by Ellie Walter
"Alex Aycock’s team showed great customer service and helped me get a quote and bundle a couple policies! It was quick, efficient, and everyone was very nice."
We responded:
"Thank you so much for your kind words, Ellie! We're thrilled to hear that Alex Aycock and the team were able to provide you with excellent service while helping you with your policies. We pride ourselves on being quick and efficient, and it’s wonderful to know that you had a positive experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!"
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Joel

October 28, 2024

5  out of  5
rating by Joel
"They are really good people that help others on insurance"
We responded:
"Thank you so much for your review, Joel! We truly appreciate your feedback and are glad to hear that you feel we help our clients effectively. Our team is dedicated to providing the best service possible, and it means a lot to us to know that our efforts are recognized. If you ever need assistance in the future, please don’t hesitate to reach out!"
Profile photo of Lori Monroe

Lori Monroe

October 25, 2024

5  out of  5
rating by Lori Monroe
"Chad has been very helpful getting me set up with both auto and home insurance policies."
We responded:
"Thank you so much for your kind words, Lori! We're thrilled to hear that Chad was able to assist you with your auto and home insurance policies. So glad we were able to save you so much money with more coverage. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your business!"
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Preston Wheeler

October 24, 2024

5  out of  5
rating by Preston Wheeler
"Very professional and helpful for the past 10+ years I’ve been with them."
We responded:
"Thank you so much for your taking the time to give us a review, Preston! We truly appreciate your loyalty over the past 10+ years. It’s been a pleasure serving you, and we’re thrilled to hear that you find our team professional and helpful. If there’s anything more we can do for you, please don’t hesitate to reach out."
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Andrew Reeves

October 23, 2024

5  out of  5
rating by Andrew Reeves
"The people at State Farm, really make you feel like someone is watching over you. Great service and door is always open. When you need to drop in for a face to face."
We responded:
"Thank you so much for the review, Andrew! I'm happy that we were able to save you money with better coverage! "
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Cathy Gentry

October 22, 2024

5  out of  5
rating by Cathy Gentry
"I’d like to give a very high rating specifically to Tyler. She has repeatedly provided the best service for this State Farm office. Not only has she satisfied whatever need I had, she does so in the most friendly manner. It has been a pleasure working with her."
We responded:
"Thank you so much for your kind words, Cathy! We’re thrilled to hear about your positive experiences with Tyler. She truly embodies our commitment to exceptional service, and it’s wonderful to know that her friendly approach has made a difference for you. We appreciate your feedback and look forward to continuing to serve you in the future!"
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Nila Headley

October 18, 2024

5  out of  5
rating by Nila Headley
"Excellent customer care!!"
We responded:
"Thank you so much for the review, Nila! We've enjoyed having you a customer! Reach out to us if you need anything!"
Profile photo of Cassandra Naylor

Cassandra Naylor

October 18, 2024

5  out of  5
rating by Cassandra Naylor
"Everyone at this agency is so helpful. I have used them for about 16 years and am very happy."
We responded:
"Thank you so much for your kind words! We truly appreciate your loyalty over the past 16 years. It’s wonderful to hear that our team has been able to help you consistently. We’re committed to providing the best service possible, and your feedback motivates us to keep striving for excellence. If you ever need anything, please don’t hesitate to reach out!"
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Dawn White

October 11, 2024

5  out of  5
rating by Dawn White
"Professional, helpful and friendly. Always there when I need him."
We responded:
"Thank you so much for your review, Dawn! I am glad we were able to make assisting you with your insurance needs such a positive experience!"
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Bruce Embry

October 11, 2024

5  out of  5
rating by Bruce Embry
"Nice experience"
We responded:
"Thank you for taking the time to give us a 5 star review, Bruce! You know how to get ahold of us if you need anything!"
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Jerandy Kirkland

October 2, 2024

5  out of  5
rating by Jerandy Kirkland
"Chad was very helpful and kind. He help me save on my insurance"
We responded:
"Thank you so much for taking the time to leave us such a positive review, Jerandy! We are thrilled to hear that Chad was able to assist you with your insurance needs and help you save. Our team takes great pride in providing exceptional service to our customers, and it is wonderful to know that Chad's efforts made a difference for you. We appreciate your kind words and look forward to serving you in the future!"
Profile photo of Irelyn Uzoaru

Irelyn Uzoaru

September 19, 2024

5  out of  5
rating by Irelyn Uzoaru
"Chad was awesome and so patient with us !"
We responded:
"Thank you so much for taking the time to give us a review, Irelyn! We are excited to have you has a customer and look forward to servicing your insurance needs!"
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Brenda Layfield

September 12, 2024

5  out of  5
rating by Brenda Layfield
"Very friendly, courteous, and helpful"
We responded:
"Thank you so much for your kind words, Brenda! We are thrilled to hear that you found our team to be friendly, courteous, and helpful. It is our top priority to provide excellent customer service and ensure that all our customers have a positive experience. We greatly appreciate your feedback and hope to have the opportunity to assist you again in the future."
Profile photo of Ryan Woods

Ryan Woods

September 6, 2024

5  out of  5
rating by Ryan Woods
"Alex is a great guy and helped me every step of the way in getting me a great insurance quote."
We responded:
"Thank you so much for your kind words, we really appreciate your positive feedback! We're glad to hear that Alex was able to assist you in getting a great insurance quote. We strive to provide excellent service to all our clients, and it's wonderful to know that we met your expectations. If you have any further questions or need any more assistance, please don't hesitate to reach out. We're always here to help!"
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Mahlaisha Jones

August 30, 2024

5  out of  5
rating by Mahlaisha Jones
"This was the best experience I ever had with State Farm. The best deals and best customer service."
We responded:
"Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had the best experience with our State Farm services. It's always our goal to provide the best deals and top-notch customer service to all of our valued customers. If you have any further questions or need assistance with anything, please don't hesitate to reach out. We're here to help!"
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Penny babin

August 28, 2024

5  out of  5
rating by Penny babin
"Alex was very friendly, explained everything and if I didn't quite get it he never got aggravated he just explained it to where I understood(cuz I'm not always the brightest star in the sky) No complaints at all"
We responded:
"Thank you so much for taking the time to leave a review, we really appreciate it! We're thrilled to hear that you had such a positive experience! If you have any further questions or need any assistance in the future, please don't hesitate to reach out!"
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Cheryl Skipper

August 15, 2024

5  out of  5
rating by Cheryl Skipper
"Alex has been wonderful since day one. Top notch service. We are completely satisfied. Auto, home, and boat coverage."
We responded:
"Thank you so much for taking the time to leave such a kind and positive review, Cheryl! We're thrilled to hear that you've had a wonderful experience with us from day one, and we greatly appreciate your trust in us for your auto, home, and boat coverage."
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James Matthew Byers

August 14, 2024

5  out of  5
rating by James Matthew Byers
"Knowledgeable and friendly, like a good neighbor … State Farm is there. Truth. I am already driving my car again with its new bumper. They found the best body shop around and did their magic. I highly recommend them!"
We responded:
"Thank you so much for your positive review, James! We're thrilled to hear that our team was able to assist you in finding the best body shop and getting your car back on the road with a new bumper. We strive to provide knowledgeable and friendly service, so your recommendation means a lot to us. If there's anything else we can help you with in the future, please don't hesitate to reach out. Drive safely!"
Profile photo of Lessie M. Davis Rodriguez, ED.S

Lessie M. Davis Rodriguez, ED.S

August 5, 2024

5  out of  5
rating by Lessie M. Davis Rodriguez, ED.S
"Called agent to make car insurance payment for six months. Very simple and timely. I pay like this twice a year, no checks, no envelopes and stamp. Very pleased with the service. 😍"
We responded:
"Thank you so much for the google review! I am thrilled to hear that you are pleased with the service we provide! You know how to get in touch with us if you need us!"
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Todd S. Scott

July 19, 2024

5  out of  5
rating by Todd S. Scott
"Our agent, Chad, was very respectful and knowledgeable about our needs and questions. Fast and efficient service."
We responded:
"Thank you for taking the time to share your positive experience with our agency! We greatly appreciate your kind words and are thrilled to hear that he was respectful, knowledgeable, and provided fast and efficient service. We'll make sure to pass along your feedback to Chad and the rest of our team. We look forward to serving you again in the future!"