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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony Davis

January 2, 2025

5  out of  5
rating by Anthony Davis
"Agency Chad with State Farm provided excellent service, and was very knowledgeable and professional."
We responded:
"Thank you for the review, Anthony! I am glad to hear that you had an excellent experience when dealing with Chad. Thank you for allowing us to service your insurance needs! Please reach out if you need anything!"
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Mike Ryan

January 1, 2025

5  out of  5
rating by Mike Ryan
"Very helpful and professional. The type of people you would want as a neighbor"
We responded:
"I'm happy to learn that we were able to provide you with the professional service that you deserve! Thank you for taking the time in giving us a review and thank you for being such a good customer!"
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Jackie Crawford

December 23, 2024

5  out of  5
rating by Jackie Crawford
"My State Farm agency is great about keeping me updated on my upcoming insurance payment so that my coverage does not lapse"
We responded:
"Thank you for your review, Jackie! We are here for you! Thank you for allowing us to service your insurance needs for all of these years!"
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Jessie South

December 21, 2024

5  out of  5
rating by Jessie South
"Alex & his team are the best of the best! Tyler is always so friendly & helpful with whatever we need! Chad is very knowledgeable as well! Give them a call for your insurance needs!"
We responded:
"Thank you for taking the time to share your experience with us, Jessie! We strive to provide every customer with the best service possible! You know how to contact us if you need anything!"
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Andrew Connally

December 20, 2024

5  out of  5
rating by Andrew Connally
"Always easy to get a hold of when you need them, very knowledgeable and helpful, and great pricing compared to my old insurance company"
We responded:
"Thank you for sharing your experience with our office, Andrew! Providing excellent service is priority number one for us while not only trying to save you money but by educating and providing you with the most coverage to meet your needs. You know how to find us if you have any questions!"
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Mark Stanford

December 20, 2024

5  out of  5
rating by Mark Stanford
"Very best people in the insurance I have work with"
We responded:
"Thank you, Mark! We appreciate your review! Always a pleasure speaking with you and thank you for choosing our office!"
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April McGowan

December 20, 2024

5  out of  5
rating by April McGowan
"Best insurance group! They are so kind and always work so hard to be sure everything is setup correctly. Claims are such a breeze with no hassle or issues , they really do their best to be sure they make everything as easy as possible for you!"
We responded:
"Thank you so much for your wonderful review, April! We are thrilled to hear that you had such a positive experience with our team. We strive to provide exceptional service and make the insurance process as smooth as possible for our clients. Your kind words motivate us to continue working hard and ensure that all your needs are met."
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Kathy Light

December 20, 2024

5  out of  5
rating by Kathy Light
"Alex and his team are wonderful to work with!! Always ready to answer my questions and explain things to me. They are very professional and friendly!"
We responded:
"Thank you for your review of your experience with our office, Kathy! Reach out if you need anything!"
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Allen Jones

December 20, 2024

5  out of  5
rating by Allen Jones
"The staff at Alex’s agency Tyler and Chad truly care about me and my family and that means a lot to me. I highly recommend them for any of your Insurance needs."
We responded:
"Thank you for taking the time to give us a review, Allen! We appreciate you choosing our agency to service your insurance needs! We have enjoyed getting to know you and your family over the last several years! You know how to reach us if you need anything!"
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Edwin Young

December 19, 2024

5  out of  5
rating by Edwin Young
"Alex Aycock agency has been my home, auto and recreation insurance provider for years. Always provides great customer service."
We responded:
"We appreciate your review, Edwin! Thank you for being such a loyal customer! You know how to get in-touch with us if you need anything!"
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Nancy Downer

December 18, 2024

5  out of  5
rating by Nancy Downer
"Chad is always very friendly and professional and has always been very helpful when we’ve needed changes or additions to our coverages. We would highly recommend Chad and Alex for all your insurance needs."
We responded:
"Thank you so much for your review, Nancy! We’re thrilled to hear that Chad has been able to assist you with your insurance needs and that you find him friendly and professional. Your recommendation means a lot to us, and we’re grateful for the trust you place in Chad and Alex. If you ever need further assistance or have any questions, please don't hesitate to reach out. We’re here to help!"
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Heather

December 18, 2024

5  out of  5
rating by Heather
"I made the switch to State Farm insurance with Alex and his team many years ago and it was a great decision. Chad assisted in getting me the best deal for my insurance needs and made the transition seamless. The team is super responsive and they answer all questions efficiently and effectively. I appreciated how they made sure I really understood my plan. I highly recommend Alex and his team!"
We responded:
"Thank you so much for your review, Heather! We are thrilled to hear that your experience with Alex, Chad, and the rest of our team has been so positive. It’s wonderful to know that we could help make your transition to State Farm seamless and that you feel well-informed about your insurance plan. Your recommendation means the world to us! If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
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Reshunda Gilbert

December 18, 2024

5  out of  5
rating by Reshunda Gilbert
"I am always able to call or text with questions and receive my answers in a timely manner. I don't mind calling the office because no matter who I speak with they are pleasant."
We responded:
"Thank you so much for your wonderful feedback, Reshunda! We’re delighted to hear that you feel comfortable reaching out to us with your questions and that our team consistently provides you with timely and pleasant service. Your satisfaction is our top priority, and it’s great to know that we’re meeting your expectations. If you ever need anything or have more questions in the future, please don’t hesitate to reach out. We’re always here to help!"
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Samantha Mashburn

December 18, 2024

5  out of  5
rating by Samantha Mashburn
"Everyone is always extremely helpful and nice! I have a great experience every time I need to speak with them."
We responded:
"Thank you for taking the time to give us a review, Samantha! We appreciate your business and allowing us to service your insurance needs! Don't hesitate to reach out if you need anything!"
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Gregory Collins

December 18, 2024

5  out of  5
rating by Gregory Collins
"My wife and I transferred to Alex’s agency when our former St Farm agent retired. Alex’s team has provided excellent service to meet our insurance needs, and we highly recommend them."
We responded:
"Thank you for taking the time to share your experience, Gregory! We’re so glad to hear that you and your wife have been pleased with the service provided by Alex and our team. It’s our goal to ensure all our clients feel supported and well taken care of, especially during transitions like yours. We truly appreciate your recommendation and look forward to continuing to meet your insurance needs. If you have any questions or need assistance in the future, please don’t hesitate to reach out!"
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Anthony Russo

December 17, 2024

5  out of  5
rating by Anthony Russo
"Always a pleasure to deal with Alex and his team!!!"
We responded:
"Thank you for the five-star review, Anthony! "
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Jeff Grant

December 17, 2024

5  out of  5
rating by Jeff Grant
"Great service, very friendly and great rates. I highly recommend this office."
We responded:
"Thank you so much for your review, Jeff! We're thrilled to hear that you had a great experience with our service and found our team friendly and our rates competitive. Your recommendation means a lot to us, and we look forward to serving you again in the future! If there's anything else we can do for you, please don't hesitate to reach out."
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Monica Everett

December 17, 2024

5  out of  5
rating by Monica Everett
"Alex and his team are the absolute best in the business. They go above and beyond to help you out. He and his team are very patient and knowledgeable when it comes to insurance needs."
We responded:
"Thank you for the review, Monica! I am glad we were able to make assisting you with your insurance needs such a positive experience!"
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Cheryl Collins

December 17, 2024

5  out of  5
rating by Cheryl Collins
"Switched to Alex’s agency when my former St Farm Agent retired. Everyone is professional, patient with any and all questions, and makes it easy to handle insurance needs and claims. Highly recommend this group!"
We responded:
"Thank you so much for your wonderful feedback, Cheryl! We’re delighted to hear that you made the switch to Alex’s agency and that our team has been able to assist you with your insurance needs. Providing professional and patient service is our top priority, and it’s great to know that we’ve met your expectations. We truly appreciate your recommendation and look forward to continuing to serve you!"
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lilgoogs83

December 17, 2024

5  out of  5
rating by lilgoogs83
"Alex and his team are amazing!! Couldn’t have asked for a better agent!"
We responded:
"Thank you for your review! We're thrilled to hear that you had such a positive experience with Alex and the team. Your satisfaction means the world to us, and we’re here to help with anything you need in the future. We appreciate your support!"
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Laura Young

December 17, 2024

5  out of  5
rating by Laura Young
"Highly recommend this State Farm office. Chad is always just a phone call away and willing to help. Tyler is very helpful as well! Alex has a great office! Call them today and ask for Chad!"
We responded:
"Thank you so much for your fantastic review, Laura! We’re thrilled to hear that Chad and Tyler have been so helpful to you. Our team is dedicated to providing excellent service, and it’s wonderful to know that you feel supported. We appreciate your recommendation and look forward to assisting you in the future! Don't hesitate to reach out anytime!"
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Deanna Young

December 17, 2024

5  out of  5
rating by Deanna Young
"Fantastic professional service anytime you reach out to this office for assistance. Great Rates too!!!!"
We responded:
"Thank you for your wonderful review, Deanna! We’re so glad to hear that you’ve experienced fantastic service from our team. Providing professional assistance and great rates is our priority, and your feedback means a lot to us. If you ever need anything else, don’t hesitate to reach out. We’re here to help!"
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Rick Alexander

December 10, 2024

5  out of  5
rating by Rick Alexander
"Very nice, very professional."
We responded:
"Can't thank you enough for your review, Rick! We're thrilled to hear that you had a positive experience with us. Our team strives to provide the best service possible, and your feedback motivates us to keep up the great work. We look forward to serving you again soon!"
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Lakisha Beavers

December 9, 2024

5  out of  5
rating by Lakisha Beavers
"Very professional, friendly and knowledgeable.. Love StateFarm❤️"
We responded:
"Thank you so much for taking a second to give us a review, Lakisha! And thank you for allowing us to service your insurance needs over the years! We have enjoyed getting to know you! You know how to reach us if needed!"
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Kathi Clemons

November 19, 2024

5  out of  5
rating by Kathi Clemons
"It was a pleasure working with Chad to establish home & auto policies. He was very helpful & patiently answered all of my questions. He provided excellent customer service. I would highly recommend the Alex Aycock Agency & Chad Collins!! A+"
We responded:
"We’re thankful for your feedback, Kathi! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "